Our refurbishment programme is now underway across our accommodation in Leicester. Over the next two years, we’ll be refreshing living spaces, improving safety features and upgrading key areas to create modern, comfortable homes.
As the project progresses, we’ll keep this page updated.
If you need further support, please email leicester.properties@sovereign.org.uk or call the Leicester accommodation team on 0116 255 7482.
Latest updates
August 2026
As part of the wider refurbishment programme, we'll soon be carrying out repairs and improvements to the roofs of our accommodation buildings.
These works will take place during daytime hours and we don't expect significant disruption. We'll work closely with our contractors to keep any inconvenience to a minimum.
What to expect
- Contractors may use communal stairways to move equipment and materials.
- Temporary scaffolding will be installed to allow the work to be carried out safely.
- We'll make every effort to minimise any impact on residents' privacy.
- The roofs will be jet washed as part of the works. We'll let you know in advance when this is scheduled, so you can keep windows closed if needed.
Leicester key worker accommodation roof programme [pdf, 597KB] 
Explore the refreshed Leicester accommodation
Browse the latest images and watch the video below to see how the spaces have been upgraded to create a more comfortable, modern and welcoming environment for residents.
If you need a written description of the show flat please get in touch with our Leicester team.
FAQs on the works and support available
A wide range of improvements will be completed across several buildings, including:
- Internal redecorations
- New carpets and curtains
- Kitchen replacements
- Fire door upgrades and other safety enhancements
- External repairs such as roofing, car park resurfacing
- Mechanical and electrical repair works
The exact work may vary depending on the needs of each building.
We hope to get some photographs of the show flat to upload soon.
Yes. The work is being carried out block by block, so we’ll need to temporarily empty some blocks. You’ll move (decant) to another block while the work is completed safely and efficiently.
You’ll receive 2-4 weeks’ notice before your move. At the very start of the project, notice may be slightly shorter while we’re getting the project up and running.
You’ll stay in your temporary accommodation until the work on your block is complete. We’ll keep you updated throughout and let you know as soon as it’s safe for you to return.
Yes, all personal items must be removed. We’ll help make this as easy as possible:
- Stackable packing crates will be provided one week before your move
- Contractors will move your packed crates to your temporary room
- Labels will be supplied for your flat number and move date
- All food items must be removed - anything left will be disposed of
- You’ll need to move fragile or valuable items yourself (such as TVs or personal valuables)
- Items belonging to SNG (furniture, bedding, kitchen equipment) should be left in place - we’ll take care of these
Any items left behind will be disposed of.
The Accommodation Office will let you know when your temporary room keys are ready for collection. Please return your current keys as soon as your move is complete.
On your moving day, the following will happen:
- Your temporary accommodation will be ready for you
- Contractors will move your packed crates
- You’ll move any items not in crates (e.g. fragile or valuable items)
- Once your flat is empty, return your key immediately to the Accommodation Office
Please let us know as early as possible. We’ll do our best to support you and make any reasonable adjustments.
No. For health and safety reasons, only contractor staff will be allowed access during refurbishment.
We’re finalising the details, but you can expect:
- Fresh, contemporary paint colours
- New neutral‑tone carpets
- Updated curtains or blinds
- Bathroom and kitchen improvements (where needed)
- External repairs and enhancements
Our aim is to create clean, modern and welcoming spaces that are practical and easy to make your own.
You won’t need to change your address. While you’re in temporary accommodation, your mail will be delivered to the Accommodation Office for collection.
There may be temporary changes to parking while contractors are on site. Some areas may be fenced off for safety or storage, but we’ll give you plenty of notice before any changes take place.
Yes. Laundry rooms will remain available in occupied blocks. You may need to use a different block’s facilities during works. Please speak to the Accommodation team if you are unsure which blocks are available.
Yes. Your rent will continue as normal for your original home, even though you’ll be living elsewhere.
You will not pay rent on both properties, and if the temporary accommodation has a higher rent or additional charges, we’ll cover the difference.
Yes, you’ll return to your original accommodation once the works are complete. If you’d like to discuss a change, we’ll do our best to help.
The same process will apply:
- We’ll let you know when your refurbished home is ready
- Your key will be available to collect
- Staff will move your packing crates back
- You’ll move any fragile or valuable items
- Please return your temporary accommodation key immediately once you’ve moved out.
Yes. Crates must be signed out and signed back in with the Accommodation Team.
They should be returned within one week of moving back. Replacement charges may apply if they are not returned.
We understand refurbishment work can be disruptive, and we’re committed to keeping this to a minimum.
We will not be offering compensation payments, but you’ll be returning to newly refurbished accommodation with improved, modernised living spaces.
You’ll receive project announcements and ongoing updates throughout the programme.
You’ll also have continuous access to this dedicated FAQ webpage, which we will update regularly.
We also plan to hold a drop‑in session soon so you can meet the team and ask questions
We’re working with McCarthys, an experienced refurbishment specialist with over 45 years in the industry. They provide a full end-to-end service, delivering high-quality, modernised spaces ready for use.
Their collaborative approach, experienced teams and focus on safety and efficiency help ensure works are carried out smoothly while minimising disruption to residents.