Join our Customer Influence Panel
We’re currently looking for a new member to join our Customer Influence Panel, especially those under 25 who are passionate about shaping the future of housing services.
Stay informed, keep connected
Here you’ll find our latest customer news, important announcements, service updates, signposts to community events, customer stories, and more.
Whether we’re improving our services, spotlighting local projects, or sharing success stories, this is the place to stay informed and connected.
Notices
If your home uses storage, panel, or immersion heaters, you might have an RTS (Radio Teleswitch) meter. This system is being turned off nationwide from 30 June 2025. Without an upgrade, your heating and hot water might stop working. Your energy supplier should contact you – reach out to them if they haven’t.
The office for safety and standards have recalled several Tower air fryers due to a fire risk caused by potential overheating. Check if your model is affected and don't forget to register your appliance to get safety alerts.
Service updates and Newsletters
Each season, we share information on updates on services, important announcements, upcoming opportunities, and stories from across our communities.
Browse service updates for South & EastAdditional news and updates
News
SNG In Bloom 2025
We are delighted to announce and showcase the wonderful winning gardens and gardeners of SNG In Boom 2025.
News
Latest quarterly report for residents
Over spring and early summer, we were hard at work delivering local improvements, strengthening our services, and building new partnerships - all with one goal: to better serve our customers.
News
New social activities at Older Persons Schemes in London and East
To tackle loneliness in London and East Older Persons schemes, we've invested £8,500 in social activity and exercise classes.
News
Upcoming electrical tests for London and East of England
Every five years, we are obligated to test electrics in all rented homes we manage. These tests are important as they ensure the electrics in your home are safe and meet current standards.
News
Checking your fire doors are safe
To keep you safe and make sure that your fire doors are working as they should, we have an extensive programme of fire door inspections on buildings over 11metres tall.
News
New repairs contractors for London and East of England
We’ve started new partnerships with United Living and Gilmartins, to deliver our responsive repairs service in London and the East of England.