Enter your home's postcode, then select your address. (We won't store any information you enter here.)
Based on the address you selected:
We've identified you as a .
Please refer to information for this group of customers (where appropriate) when you're using this website.
The rent and service charges you pay help us look after homes and neighbourhoods and provide services for customers. That's why it's important to keep your payments up to date.
On this page, you'll find information about checking your rent, paying your rent and getting support if you're struggling to make payments.
You can view your rent statement and weekly rent in your SNG account. If you have any questions, contact your Customer Account Officer or call us.
Rent should be paid in advance, at the start of each week, not the end.
Ways to pay your rent and service charge
Find out more about the ways to pay to your rent and service charges, and where to go if you need help.
Information about your service charge
Lots of details and links about service charges, estimates and actuals, fixed and variable charges. And what you need to do if charges change and you’re on Housing Benefit or Universal Credit.
Rent clear weeks
Find out more about rent clear weeks, how rent is calculated and your options for payment.
Annual rent and service charge review
We use the rent and service charges we receive to provide services and carry out improvements to your home and estate.
Struggling to pay your rent?
If you’re worried about how you’re going to cover your rent and other charges, please get in touch. We can help you set up a plan to avoid getting in to rent arrears or further rent arrears.
Housing Perks – discounts when you shop
We’ve partnered with Housing Perks, a free app that gives you discounts and cashback at over 100 major retailers including ASDA, Sainsbury’s, Morrisons, Primark, Argos and more.