Bristol and Gloucester

You said:

We need more activities and events to support the community.

We did:

SNG is supporting Brockworth Link Community Centre to run a range of sessions for younger residents in the community. A Play Gloucestershire youth bus is running across three SNG communities, we ran a Litter Lotto prize waste initiative in Charlton Hayes, and organised a community day in Ashley Court Community. 

You said:

We need more youth activities in Bristol.

We did:

SNG has partnered with three other housing associations to match the £19,000 raised to support Young Bristol's innovative Youth Club on Wheels project. This a new mobile youth service which works with young people over 8 in hard-to-reach areas of the city and rural areas where there are currently little to no services for young people to interact, engage, and enhance their skills.

You said:

There was serious ongoing violent and threatening behaviour from a customer that placed other residents and SNG colleagues at significant risk.

We did:

SNG does not tolerate violence or threats towards the community and colleagues so we acted swiftly, using all appropriate legal routes, including seeking an injunction to stop the behaviour and protect those affected. The injunction order was breached, so further action followed in the form of possession proceedings. The court granted us possession of the home, recognising the severity of the risks involved. An injunction with an exclusion zone is now in place to prevent the individual from returning to the area, providing ongoing protection and safety for residents and colleagues.

You said:

There was persistent noise nuisance from a neighbour's parties and arguments, threats, racial abuse, and poor upkeep of their home and garden.

We did:

SNG sent extensive interventions including warning letters, multi-agency referrals, and civil injunctions, but unfortunately the behaviour continued. As a last resort, we initiated possession proceedings. The legal process was prolonged due to a counterclaim from the customer accused of this anti-social behaviour, but we remained resolute and were ultimately successful in securing a possession order. The eviction has been completed and we've since prepared the home to be re-let, and it is now a place to call home for a family who are great neighbours and who positively contribute to the community.

You said:

Customers asked for help forming a Community Organiser group to support the Community Investment (CI) programme in the new development of the Brooklands Community Centre. 

We did:

• Supported customer leadership: We helped an engaged group of customers establish themselves as an emerging residents’ association and develop into active Community Organisers.
• Joined up local partners: Community Investment and Partnership Lead at SNG is working closely with the Parish Council and the Community Organisers to shape and deliver the CI programme.
• Celebrating progress: We’re organising a community celebration event for the new development’s opening on 14 April.

Customers feel more empowered, better connected and ready to shape their new community together.