Hertford

Below you can learn about some of the things we've done as a result of your feedback in the Hertford region.

You said:

There is a lack of initiatives for older people.

We did:

SNG supported a seated exercise project aimed at our elderly customers. During the 12 months that the project has run, there have been 54 local people who have attended the classes. We also worked in partnership with the Broxbourne and East Herts Community Alliance to deliver NHS App training in five housing for older people schemes, which has supported SNG customers with a variety of help and advice.

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You said:

There needs to be better health and wellbeing provisions and services.

We did:

SNG piloted a visit by the NHS Better Health Bus, in partnership with Hertfordshire County Council, where over 50 people accessed the services onboard, including a health MOT, addiction support and general health advice. Additionally, an addiction drop-in support programme was delivered by Phoenix Charity at the SNG Sele Community Hub. The programme delivered a 16-week support and advice service, which was accessed by 34 people.

We also supported the introduction of the East Herts Health Hub, working in partnership with Broxbourne and East Herts Community Alliance and East Herts Council to provide weekly walk-in health support and advice, hosted at the SNG Sele Community Hub.