Winter tips, advice and support

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To help keep you and your home as safe as possible this winter, it’s a good idea to do some regular home maintenance checks. 

We've also included tips and links to help you get the most out of your home and reduce your energy costs where you can. There's also advice on support if you're struggling.


Check your boiler and radiators

As winter approaches, one of the most important things to do is making sure your heating and boiler are working properly before it gets really cold. If there’s a problem, please get in touch so we can book an appointment to fix it.


Don’t forget your annual gas safety check

Gas safety checks are important for your safety and for some customers, a legal requirement.


Keep your home warm, reduce condensation and minimise bills 

There are a number of things you can do this winter to keep your home warm; prevent illness; and minimise condensation and reduce the risk of damp and mould - while trying to keep costs down. 


Avoid burst pipes

The damage caused by a burst pipe can be devastating in the home. When water freezes it can cause the pipes to swell and crack – then, when it defrosts, the water will come pouring out.


Make sure you’re covered

Don’t forget that we insure the building you live in, but we don’t insure your personal belongings and home contents. No matter how careful you are, there’s always a risk that your belongings could be broken, damaged or stolen. Find out more about cost effective home contents insurance.


Support with the cost of living 

We have brought together lots of sources of support and advice to help you face rising costs: from government fuel support funds to money saving tips. And information on all the services and support we offer as SNG.